Commonly asked questions:

How do I register for your courses?

By navigating using the topic home bar, you can choose between our MTI course, CE courses for Texas massage therapists, and CE courses for all other states. There you can watch videos and read about each course! In each course’s section, there is a link with the words “REGISTER FOR THIS COURSE,” which will take you to the course’s homepage for purchase.

I clicked “Take this course,” and it doesn’t do anything.

Please note that when purchasing, after clicking “Take this course” for the second time after registration or logging in, a small dropdown menu will appear on the left-hand side of the button, offering the option to use PayPal or a Credit Card (via Stripe) on the checkout page. Click on your preferred option to be redirected to the payment portal of your choice.

I purchased the course, but I get an ‘Invalid Nonce’ error.

This error is WordPress’s way of preventing your browser from purchasing the course again, as it may be stored in your browser’s cache. The system gets hung up on the code and unique one-time numbers in the URL Slug. Our website automatically purges its cache once a day to help with this, but you can also manually purge your cache for the past 24 hours. Click your browser below for a helpful guide on purging your cache:

Google Chrome            Firefox              Safari                 Microsoft Edge

After clearing your cache, its best to log out and log back in.

I am using my phone, and I’m having trouble getting things to work.

For the optimal learning experience, we recommend using a desktop, laptop, or large-screen tablet. The system is hit or miss on the phone, so we ask that you try not to use your mobile device unless necessary.


REFUND POLICY

Payments are refundable if the student cancels an online class within 10 days of registering for the course. A 10% processing fee is applicable for all refunds and will be deducted from the total amount refunded. If the student cancels with less than 10 days’ notice, the tuition payment becomes nonrefundable. If the instructor cancels a class due to unforeseen circumstances, all tuition paid will be refunded in full.


CONTINUING EDUCATION CREDITS

NCBTMB Nationally Certified

NATIONWIDE CE CREDITS: Ariana Institute offers CE courses that satisfy CE requirements for massage therapists throughout the United States. While the majority of the states do accept online CE course credits, it is to your benefit to verify prior to taking continuing education courses whether or not your licensing state accepts a specific online CE course for credit.

NCBTMB: Ariana Vincent is nationally approved as a provider for The National Certification Board for Therapeutic Massage and Bodywork (NCBTMB). Board Certified NCBTMB members are required to fulfill 24 hours of NCBTMB approved continuing education every 2 years.

TDLR: Ariana Vincent is approved as a provider for Texas Department of Licensing and Registration (TDLR), Massage Therapy Division which requires 12 CE hours every 2 year

Florida Board of Massage: Ariana Vincent is approved as a provider for the Florida Board of Massage.

AMTA: Ariana Institute’s courses fulfill a portion of the American Massage Therapy Association (AMTA) Board Recertification Requirements (48 CE hours every 4 years.)

ABMP: Ariana Institute’s courses fulfill a portion of the Associated Bodywork and Massage Professionals Recertification Requirements (16 CE hours every two years or every other annual renewal.)

CE ACCEPTANCE: If the course you would like to attend is not currently approved by your professional board, please feel free to contact the director of your board requesting approval and/or contact the Ariana Institute.

VERIFYING ACCEPTANCE: Each individual student is responsible for contacting the applicable massage therapy state licensing agency and NCBTMB to confirm that these online CE credits are acceptable.

Do Ariana Institute CE classes count for renewal requirements in your state? Find out below:

NCBTMB, AMTA, and ABMP – All of the Ariana Institute’s CE courses are accepted by: NCBTMB, AMTA, and ABMP.

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